Real IT help, right when you need it
Fast responses
Submit a request and get a reply in hours
On-demand solutions
Our system is pay-per-use, with no pre-payments requested
No ticket left behind
Every request is revised by a real IT expert, not a bot
Built for remote teams
Tecspal support reaches your team wherever people work
What is Support with Tecspal?
Tecspal’s ticket system for clients is intuitive and easy to use, delivering replies from our team of real IT Ops experts.
IT Asset Support
Contact Tecspal's support channels to receive personalized IT assistance and maintain your workflow productive.
What is Support with Tecspal?
How does IT Support work?
What is Support with Tecspal?
Tecspal’s ticket system for clients is intuitive and easy to use, delivering replies from our team of real IT Ops experts.
How does IT Support work?
Tecspal's Solutions Categories
Factory Reset
Basic Setup
Health Check
Factory Reset
This is the process of restoring the device to its factory settings using the process provided by the manufacturer for each device
Basic Setup
Health Check
Factory Reset
This is the process of restoring the device to its factory settings using the process provided by the manufacturer for each device
Sanitization
Cleaning and disinfection of the device and its charging accessories, deep cleaning of the keyboard and its I/O ports.
Sanitization
Remote Diagnostics
Enrollment or Hash Extraction
Sanitization
Cleaning and disinfection of the device and its charging accessories, deep cleaning of the keyboard and its I/O ports.
Remote Diagnostics
Enrollment or Hash Extraction
Proven results, reliable solutions
Don't just take our word for it, see what our clients say
We loved the service! They were on budget, offered a variety of options, complied with customs and maintained constant communication
Sergio d'Oliveira
People Care Specialist
Nearsure
Explore more with Tecspal
Smart solutions to simplify every step of your hardware lifecycle.
IT Storage
Store, organize, and retrieve your hardware with ease
Offboarding
Securely collect, refresh, and redeploy devices. Maximize value, minimize risk
Buyback & Recycling
Turn retired equipment into savings and sustainability by reselling or recycling
